I can't activate my new Samsung sol from cricket that I bought from a none cricket stor...

GetHuman2219215's customer service issue with Cricket Wireless from February 2019

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The issue in GetHuman2219215's own words
I can't activate my new Samsung sol from cricket that I bought from a none cricket store. I called customer service. Said I had to try to take it back to the store and of course telling this employee I got it from Walmart not cricket that's all advise I got after giving her my sim number and all of the numbers needed and doing as told step by step, as you guessed the store has no exchange policy said call cricket I have my $** dollar service card and no way without an active number on my active cricket phone l.
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Cricket Wireless

Customer service issue
Reported by GetHuman2219215
Feb 16th, 2019 - 8 mons ago
I have an issue with Cricket Wireless too
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Timeline
GetHuman2219215 started working on this issue
Feb 16th 1:37am
GetHuman2219215 indicated the issue is not fixed yet.
Feb 16th 1:38am