I purchased * phones and service approx * months ago and when i purchased them i asked...

GetHuman2212264's customer service issue with Cricket Wireless from February 2019

3156 similar
0 following
Help with my Cricket Wireless issue
Did that get it fixed?
Waiting to see if GetHuman2212264 fixed the issue with our suggestion.
The issue in GetHuman2212264's own words
I purchased * phones and service approx * months ago and when i purchased them i asked and was told both phones would have hotspot so that inspired me more to go ahead with the purchase. So about week * assuming i had hotspot service i tried to use it and it would not work a message popped up and i went to cricket store where i bought phones and inquired about the hotspot there anwser was because the sales person who sold me the phones and told me they had hotspot did not work there anymore i would havr to pay for this feature. I have went in to location spoke to manager numerious times and it has not been resolved this lady had a cricket shirt on she assured me hotspot came with the service and i dont think its fair or right i would have to pay more for the service thay was suppose to already been paid for the day i bought both phones. Im hopeing it would be added and not charged because that is what was promised by a cricket employee
GetHuman2212264 did not yet indicate what Cricket Wireless should do to make this right.
I have an issue with Cricket Wireless too
How GetHuman2212264 fixed the problem
We are waiting for GetHuman2212264 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Cricket Wireless's attention and get better help faster. Tap below to get started.
Having Cricket Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2212264 fixes it.
This email address isn't valid

Cricket Wireless

Customer service issue
Reported by GetHuman2212264
Feb 15th, 2019 - 8 mons ago
I have an issue with Cricket Wireless too
Seen by 3 customers so far
Similar issue to 3156 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Phone number
Last 4 of SSN
Name on the account
Billing address
GetHuman2212264 started working on this issue
Feb 15th 7:12am
GetHuman2212264 shared this issue with your circles on Google+
Feb 15th 7:13am
GetHuman2212264 indicated the issue is not fixed yet.
Feb 15th 7:14am