My Motorola forge g* has been added to accepted phones for hotspot on the Cricket wirel...

GetHuman1966026's customer service issue with Cricket Wireless from January 2019

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The issue in GetHuman1966026's own words
My Motorola forge g* has been added to accepted phones for hotspot on the Cricket wireless website and app. My billing cycle starts on the **th each month. What is the earliest date I can call to pay for my monthly fee and add the hotspot feature?? I have been calling my local store and get no answer for the past * days! I need an answer so I don't get charged twice,!! Please help me before I bail on Cricket altogether. ***-***-****
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Cricket Wireless

Customer service issue
Reported by GetHuman1966026
Jan 14th, 2019 - a mon ago
I have an issue with Cricket Wireless too
Not resolved
Seen by 3 customers so far
Similar issue to 2698 others
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Timeline
GetHuman1966026 started working on this issue
Jan 14th 11:55pm