I have been calling them for over * *** weeks now. They dont fix anything or I would no...

GetHuman1837775's customer service issue with Cricket Wireless from December 2018

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The issue in GetHuman1837775's own words
I have been calling them for over * *** weeks now. They dont fix anything or I would not have to call them * or * times a day. Yesterday I was going to talk to a person & before I could talk or the transfer was going thru my phone hu g up!! I have jumped thru all their hoops over & over day in day out!!! I am sick of this I have asked to speak to supervisor e times now still got now where! They say they are gonna turn in a ticket to tech support but I was just informed that there was or had NOT BEEN A TICKET turned in. I ASKED TO TALK TO A AMERICAN (CAUSE THAT OS THE RIGHT FOR EVERY AMERICAN COMPANY TO HAVE. AND OUR RIGHT TO TALK TO ONE) *SUPERVISOR HUNG UP THE CALL!!! *When I work it is **pm to *am and that is when cricket is closed.*My data we I'll be checked but the screen is hased over & it wont turn off or on.*I've shut it off *Restarted it*Reset settings*Also tried to factory restart but the cell wont factory restart*My cell is only * months old paid cash for it!!! It's a Samsung galaxy s*

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Cricket Wireless

Customer service issue
Reported by GetHuman1837775
Dec 27th, 2018 - 3 years ago
Seen by 2 customers so far
Similar issue to 2416 others
0 customers following this
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GetHuman1837775 started working on this issue
Dec 27th, 2018 4:09am
GetHuman1837775 indicated the issue is not fixed yet.
Dec 27th, 2018 4:10am