*. Problem was discovered when I tried to enter the name of a contact and the number co...

GetHuman-mousetea's customer service issue with Cricket Wireless from December 2018

Help with my Cricket Wireless issue
The issue in GetHuman-mousetea's own words
*. Problem was discovered when I tried to enter the name of a contact and the number could be entered while name could not be entered.**. Last night after an update, e-mail in outlook can no longer be accessed (appears to have been dropped last night)because the same problem above existed because nothing except numbers could be used-no button or icon to touch to access. **Nothing such as reentering e-mail addressed which apparently dropped after already mentioned update of cell phone and over weekend I noticed I could not enter a name in a contact. **Apparently the no. * problem occurred after the update last night after the update while the no. * problem does not show previous icon or button to access to type any information containing alphabet.
GetHuman-mousetea did not yet indicate what Cricket Wireless should do to make this right.
I have an issue with Cricket Wireless too
How GetHuman-mousetea fixed the problem
We are waiting for GetHuman-mousetea to fix the problem and share the solution with the rest of us customers.
Please help with my Cricket Wireless issue
Do you have a customer issue as well?
We can help you get Cricket Wireless's attention and get better help faster. Tap below to get started.
Having Cricket Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Cricket Wireless email you?
This email address isn't valid

Cricket Wireless

Customer service issue
Reported by GetHuman-mousetea
Dec 6th, 2018 - 2 mons ago
I have an issue with Cricket Wireless too
Fixed
Seen by 6 customers so far
Similar issue to 2077 others
0 customers following this
Items needed
Phone number
Last 4 of SSN
Name on the account
Billing address
Timeline
GetHuman-mousetea started working on this issue
Dec 6th, 2018 4:38am
GetHuman-mousetea indicated the issue is not fixed yet.
Dec 9th, 2018 5:37am