No customer service

GetHuman1544335's customer service issue with Cricket Wireless from November 2018

Help with my Cricket Wireless issue
The issue in GetHuman1544335's own words
Get an extension for bill pay due to their credit card system being messed up. ... Just spent * hours with customer service. My account is suspended due to not being able to pay bridge pay *nd payment. You system was down. Now my bank account is locked and requires me to go to the bank to explain the activity. Today is a holiday, kids are out of school even. Bank is closed and I can't even go to the grocery store. All you person could say was that the system won't allow an override and that she's sorry. Spoke to * people with conflicting stories and one who even said just go get cash and make the payment. Now I am out the ** dollars for my bridegpay, they want *** to turn it on and we are stuck without even the ability to get gas or food.
They have now gotten my bank account Frozen on a holiday when banks are closed.
Would like a * day extension to make my *nd bridge payment so I can go to the bank and get my account unlocked.
I have been loyal to cricket for over ** years. Even when other companies have offered better deals, I stayed with them and have been through several phones all purchased from them.
Spent * hours on the phone with what hey call customer service and all they could say was I'm sorry this is happening and if you get cash you can go to a payment center and pay $***.
I have an issue with Cricket Wireless too
How GetHuman1544335 fixed the problem
We are waiting for GetHuman1544335 to fix the problem and share the solution with the rest of us customers.
Please help with my Cricket Wireless issue
Do you have a customer issue as well?
We can help you get Cricket Wireless's attention and get better help faster. Tap below to get started.
Having Cricket Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Cricket Wireless email you?
This email address isn't valid

Cricket Wireless

Cricket wireless
Customer service issue
Reported by GetHuman1544335
Nov 12th, 2018 - 4 mons ago
I have an issue with Cricket Wireless too
Fixed
Seen by 6 customers so far
Similar issue to 1693 others
0 customers following this
Items needed
Phone number
Last 4 of SSN
Name on the account
Billing address
Timeline
GetHuman1544335 started working on this issue
Nov 12th, 2018 1:45pm
GetHuman1544335 indicated the issue is not fixed yet.
Nov 12th, 2018 1:45pm