I was on the $**.** plan why has my bill gone up to $**.** per month. Also I had proble...

GetHuman-tobypain's customer service issue with Cricket Wireless from November 2018

1 view
 | 
1558 similar
 | 
0 following
Help with my Cricket Wireless issue
First: share to improve GetHuman-tobypain's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tobypain's next move: call Cricket Wireless.
The best way to get your problem resolved is to tap the button below to start calling Cricket Wireless. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-tobypain may need:
Phone number, Last 4 of SSN, Name on the account, and Billing address
The issue in GetHuman-tobypain's own words
I was on the $**.** plan why has my bill gone up to $**.** per month. Also I had problems with my phone I had payed for insurence on that phone.I went into a cricket store in ogden Ut. On about **th and Washington st. The girl scamed me knowing that I had insurence on my phone I was having problems with and told me that I would have purchase another phone she lied to me and took advantage of me. I want it corrected and the money back that she decieved me into buying knowing that I had insurence and got me to buy another phone costing me a lot of money. Look into my old plan and the phone I had and what she deceived me into buying another saying that my old one was bad. This manover of me an older oerson was uncalled for and I am due justice. Is it common practice for your employees to take advantage of older individuals. Also my payment as was $**.** not $**.** . . I want satisfaction, it was wrong of her to ignore the fact that I had payed insurence on that phone, she should have fixed or replaced it without my plan changing nor having to spend hundreds for another phone.I want an investigation into my accounts and past phone.
GetHuman-tobypain did not yet indicate what Cricket Wireless should do to make this right.
I have an issue with Cricket Wireless too
How GetHuman-tobypain fixed the problem
We are waiting for GetHuman-tobypain to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Cricket Wireless's attention and get better help faster. Tap below to get started.
Having Cricket Wireless issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Cricket Wireless email you?
This email address isn't valid
Follow this issue
See how GetHuman-tobypain fixes it.
This email address isn't valid

Cricket Wireless

Customer service issue
Reported by GetHuman-tobypain
Nov 1st, 2018 - a mon ago
I have an issue with Cricket Wireless too
Not resolved
Seen by 1 customer so far
Similar issue to 1558 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-tobypain started working on this issue
Nov 1st 7:01pm