Received message that my payment did not go through. Went online change my credit card...

GetHuman1576905's customer service issue with Cricket Wireless from November 2018

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The issue in GetHuman1576905's own words
Received message that my payment did not go through. Went online change my credit card number, made a payment. This morning I get a text saying my service was discontinued for non-payment and auto-pay was turned off! WTF just went on reinterred credit card number made payment, went back on reset up auto pay! I want the $* charge removed and I want to know why it didn't accept my payment twice!! This is so frustrating
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Cricket Wireless

Customer service issue
Reported by GetHuman1576905
Nov 17th, 2018 - 3 mons ago
I have an issue with Cricket Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 1745 others
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Timeline
GetHuman1576905 started working on this issue
Nov 17th, 2018 10:48am