I need to pay my bill within ** minutes and I cannot because you're updating your syste...

GetHuman-geoffwer's customer service issue with Cricket Wireless from September 2018

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The issue in GetHuman-geoffwer's own words
I am trying to pay the second half of my phone bill bridgepay ... I need to pay my bill within ** minutes and I cannot because you're updating your system. I am sitting here with a credit card as I had to get it loaded to pay you and I don't know what to do
You sent me a text and it needed to be paid by midnight and I am doing my part that you are not there to take my payment
I do not want to see my phone turned off and allowed to pay my bill
I have been a Cricket customer since you came to the Omaha area many many years ago
I have called and now I'm online
I have an issue with Cricket Wireless too
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Cricket Wireless

I want to pay the second half of my bridge bait for my phone service
Customer service issue
Reported by GetHuman-geoffwer
Sep 23rd, 2018 - 3 mons ago
I have an issue with Cricket Wireless too
Not resolved
Seen by 2 customers so far
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Last 4 of SSN
Name on the account
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Timeline
GetHuman-geoffwer started working on this issue
Sep 23rd 4:43am