Swap ONE number for another, keeping everything as is. ... I need to change one number (port one out, bring an existing Cricket number in to replace that one), and keep my * lines for $*** promotion. I was promised twice in writing, by two different agents, with a note made on our account as well, that it would be possible, despite the fact the promotion no longer existed. I will take this to small claims court or beyond as necessary to receive that which I was promised. Your prompt attention to this matter would be greatly appreciated! The number being ported OUT is **********, and the one to replace it is **********. I will gladly provide written proof of everything that I'm saying I was promised if requested. Thanks,
I was promised this would all work out, in writing. I have put an incredible amount of work into resolving this.
Stand behind their word.
Long-time customer, never a late payment.
Spent hours chatting*talking to their customer service, who all told me the same things I already knew.