I was not able to complete my check out. I put in my credit card information but I had...

GetHuman-rprescot's customer service issue with Cricket Wireless from August 2018

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I was not able to complete my check out. I put in my credit card information but I had my old address as the billing address. When I went to go change it my phone died which deleted me from finishing my order. My credit card has a hold on it for $**.** because I had the $** phone plan and the sim kit in my cart. So I don't want my items to go to my old address. I need help to complete my transaction so I can receive my delivery information. Thank you
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Cricket Wireless

Customer service issue
Reported by GetHuman-rprescot
Aug 28th, 2018 - 4 mons ago
I have an issue with Cricket Wireless too
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Seen by 12 customers so far
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Items needed
Phone number
Last 4 of SSN
Name on the account
Billing address
Timeline
GetHuman-rprescot started working on this issue
Aug 28th 12:32am
GetHuman-rprescot indicated the issue is not fixed yet.
Aug 28th 1:33am
GetHuman-rprescot indicated the issue is not fixed yet.
Aug 28th 1:34am
GetHuman-rprescot indicated the issue is not fixed yet.
Aug 29th 7:48am
GetHuman-rprescot confirmed the issue is fixed. Hooray!
Aug 31st 1:54am