I opened an account with * lines at the beginning of August. At the time I bought the p...

GetHuman992580's customer service issue with Cricket Wireless from August 2018

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The issue in GetHuman992580's own words
I opened an account with * lines at the beginning of August. At the time I bought the phones for the account, the website indicated that they were compatible with mobile hotspot. They aren't. Data speeds have completely tanked out since the beginning of the month of service barely reach .** at times. I feel as if I was ripped off. I talked to customer service a couple times, but they were no help except to admit I was sold the four phones under false pretenses. **I have unlimited * and I demand all my lines be deprioritized and I receive *.* inch phones that are compatible with wireless hotspot. My next stop after here if things do not stop working right is the BBB and the State Attorney Generals Office. Thanks for nothing. **A pissed cricket customer
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Cricket Wireless

Customer service issue
Reported by GetHuman992580
Aug 14th, 2018 - a yr ago
I have an issue with Cricket Wireless too
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Seen by 3 customers so far
Similar issue to 663 others
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Timeline
GetHuman992580 started working on this issue
Aug 14th, 2018 9:52pm
GetHuman992580 indicated the issue is not fixed yet.
Aug 14th, 2018 9:52pm
GetHuman992580 indicated the issue is not fixed yet.
Aug 18th, 2018 11:41am