I opened an account with * lines at the beginning of August. At the time I bought the p...
GetHuman992580's customer service issue with Cricket Wireless from August 2018
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I opened an account with * lines at the beginning of August. At the time I bought the phones for the account, the website indicated that they were compatible with mobile hotspot. They aren't. Data speeds have completely tanked out since the beginning of the month of service barely reach .** at times. I feel as if I was ripped off. I talked to customer service a couple times, but they were no help except to admit I was sold the four phones under false pretenses. **I have unlimited * and I demand all my lines be deprioritized and I receive *.* inch phones that are compatible with wireless hotspot. My next stop after here if things do not stop working right is the BBB and the State Attorney Generals Office. Thanks for nothing. **A pissed cricket customer
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