I started a bridge pay on my bill that's ** a month I paid ** and the rest is due on th...

GetHuman986378's customer service issue with Cricket Wireless from August 2018

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The issue in GetHuman986378's own words
I started a bridge pay on my bill that's ** a month I paid ** and the rest is due on the **th. When I paid the ** on the *th was told ** was due. Now its saying ** and that there is a ** dollar charge for the bridge pay in addition to the rest of what's owed. I was not told that in the store when I paid the ** and was told just **. The text message i received after starting the bridge pay stated cricket has received my payment of ** and the remaining balance of my bill is due on the **th still no mention of a ** dollar charge of a bridge pay.
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Cricket Wireless

Customer service issue
Reported by GetHuman986378
Aug 13th, 2018 - a yr ago
I have an issue with Cricket Wireless too
Not resolved
Seen by 2 customers so far
Similar issue to 649 others
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Phone number
Last 4 of SSN
Name on the account
Billing address
Timeline
GetHuman986378 started working on this issue
Aug 13th, 2018 5:34pm