Within my * day return of a device. Today is my *th day with being able to return phone...

GetHuman-kerrmic's customer service issue with Cricket Wireless from July 2018

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The issue in GetHuman-kerrmic's own words
Within my * day return of a device. Today is my *th day with being able to return phone. Only offered to refund purchase or call warranty claims. Warranty claims stated that I could return phone to ANY location to just get phone swapped out. Device is not working properly. Cannot connect to mobile data only wifi. Told multiple different things. Spent a total of * *** hours trying resolve issue. *I want my phone swapped out in store. Again last day to exchange. I have done more than my fair share to get this handled. *Extremely frustrated to the point of switching carriers.
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Cricket Wireless

Customer service issue
Reported by GetHuman-kerrmic
Jul 1st, 2018 - a yr ago
I have an issue with Cricket Wireless too
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GetHuman-kerrmic started working on this issue
Jul 1st, 2018 7:56pm
GetHuman-kerrmic indicated the issue is not fixed yet.
Jul 1st, 2018 7:56pm