Within my * day return of a device. Today is my *th day with being able to return phone...
GetHuman-kerrmic's customer service issue with Cricket Wireless from July 2018
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Within my * day return of a device. Today is my *th day with being able to return phone. Only offered to refund purchase or call warranty claims. Warranty claims stated that I could return phone to ANY location to just get phone swapped out. Device is not working properly. Cannot connect to mobile data only wifi. Told multiple different things. Spent a total of * *** hours trying resolve issue. *I want my phone swapped out in store. Again last day to exchange. I have done more than my fair share to get this handled. *Extremely frustrated to the point of switching carriers.
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