Before contacting them, items GetHuman-putternu may need:
Phone number, Last 4 of SSN, Name on the account, and Billing address
The issue in GetHuman-putternu's own words
I am being asked for an Puk number. I read that if I contacted Cricket they would have a passcode to unlock it. So far I have been told to call cricket on my locked phone which has no service. I have an old phone somewhere but it has no sim card therefore no service. As much as I would love to make a new sim card just drop out of the air I doubt that is going to happen. I cant aford to buy another phone to just to call cricket with
GetHuman-putternu did not yet indicate what Cricket Wireless should do to make this right.
I have an issue with Cricket Wireless too
How GetHuman-putternu fixed the problem
We are waiting for GetHuman-putternu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.