Signed up with Cricket on June *nd and I am able to use the internet intermittently thr...

GetHuman759420's customer service issue with Cricket Wireless from June 2018

Help with my Cricket Wireless issue
Signed up with Cricket on June *nd and I am able to use the internet intermittently through the day but am unable to use the internet in the evenings. My only device is an iPhone *. The message I get on my phone is “Safari cannot open the page because the server cannot be found”. The fix is for my phone to be able to access the internet anytime.
I trust that Cricket Wireless will make this right and come up with a resolution that is fair.
Help with my Cricket Wireless issue
How GetHuman759420 fixed the problem:
I went to settings and turned my WiFi off (should not be on at same time as “cellular data” is on)* turned cellular data off and on—problem was solved.
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Cricket Wireless

Customer service issue
Reported by GetHuman759420
Jun 7th, 2018 - 14d ago
I have an issue with Cricket Wireless too
Fixed
GetHuman759420 shared how to fix
Seen by 3 customers so far
Similar issue to 514 others
0 customers following this
Items needed
Phone number
Last 4 of SSN
Name on the account
Billing address
Timeline
GetHuman759420 started working on this issue
Jun 7th 1:24pm
GetHuman759420 confirmed the issue is fixed. Hooray!
Jun 8th 8:16pm