Someone is stealing our data network there's a lot of issues would rather talk to rep...

GetHuman-marybris's customer service issue with Cricket Wireless from May 2018

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The issue in GetHuman-marybris's own words
Someone is stealing our data network there's a lot of issues would rather talk to rep. In person.cause hacker is diverting my messages and deleting apps.also I have not even used you tube movies not got to watch one and my husband and I are disabled got terminal cancer.Not even got to try Geezer music when I look at the apps there is a lot of data going to it but when I try to listen it tells me I'm not set up for it then why is it eating my data??This is my second attempt at owning a smart phone cost me a lot had to rest old phone at&t said it work didn't lost money so they said change * didn't work and they didn't reimburse me nothing after they said it would work.I like Cingular but I just got it and hardly used it I'm very frustrated.Do you think it might be family members hacking me ??Please Can u HELP almost out of data and we are sick and on set income can't afford more payment now and got This one on or around ***th of may this month I need help love the phone hate to loose it or ur network But please call I'm very I'll had nurse type * me
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Cricket Wireless

Customer service issue
Reported by GetHuman-marybris
May 20th, 2018 - 6 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman-marybris started working on this issue
May 20th 4:48pm
GetHuman-marybris shared this issue with others over email
May 20th 4:51pm