I need Cricket to unlock my iphone * so it can be used with another carrier. It has be...

GetHuman691826's customer service issue with Cricket Wireless from May 2018

Help with my Cricket Wireless issue
The issue in GetHuman691826's own words
I need Cricket to unlock my iphone * so it can be used with another carrier. It has been * months now that I have been trying to unlock this phone with Cricket. Cricket or Get Human has not helped a bit. I am so upset because I sold the phone and had to give money back due to Cricket*GetHuman unwillingness to help. This phone was purchased elsewhere and paid in full at time of purchase, you do not have the right to keep it locked.
GetHuman691826 did not yet indicate what Cricket Wireless should do to make this right.
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Cricket Wireless

Customer service issue
Reported by GetHuman691826
May 16th, 2018 - 10 mons ago
I have an issue with Cricket Wireless too
Fixed
Seen by 20 customers so far
Similar issue to 587 others
0 customers following this
Items needed
Phone number
Last 4 of SSN
Name on the account
Billing address
Timeline
GetHuman691826 started working on this issue
May 16th, 2018 10:59pm
GetHuman691826 indicated the issue is not fixed yet.
May 16th, 2018 10:59pm
GetHuman691826 indicated the issue is not fixed yet.
May 17th, 2018 12:26am
GetHuman691826 indicated the issue is not fixed yet.
May 18th, 2018 12:15am
GetHuman691826 indicated the issue is not fixed yet.
May 18th, 2018 12:15am