Cricket Communications Customer Service

Contact Cricket Communications & solve common issues

Use Cricket Communications's Phone Number

Cricket Communications's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Cricket Communications. Below you will also find the phone and non-phone-based contact information we've gathered.

Cricket Communications: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Cricket Communications.
There's more!
Click below to show 2 more questions, answers, and complete guides to common Cricket Communications customer support problems.

Contacting Cricket Communications customer support

Below you can compare and contrast the 4 ways to contact Cricket Communications by looking at which ones are the fastest and which ones other customers recommend the most for solving Cricket Communications customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Cricket Communications across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-274-2538
Customer Service
2 mins53
866-384-4425
Technical Support
38 mins138
858-882-6000
Corporate Offices
69 mins49
Online Help at mycricket.com
Customer Service
< 11 hrs15

Recent reasons customers contacted Cricket Communications:

I am now an ex customer of Cricket Wireless so this is probably an exercise in futility...
I have been on Crickets **** customer care since about *:** this morning July *st...
How can I make an account with cricket
Today I attempted a phone number change. I sw a rep. (Alena) my daughter requested a nu...
Pat & Ignacio Martinez***** Willis Way*San Marcos, TX *****-********-***-******Monday...
Need to take over account
Switch account information
I need help getting a refund from gray.
How can I obtain my text records from June ****.*I owned a Cricket phone then, if you...
Trying to sign up for broadband on another phone
Giving old phone awa do I need to take out sims card
I bought a phone from y’all a couple months ago and I had it for a few days and it star...
Went back to Mountainhome store to return phone on day seven because it keeps dropping...
Can not access my account. Phone lost, was told security code locked. Spoke with agent...
On May **th ***, i went to the cricket store here in Blytheville Arkansas to pay my pho...

Help me with my issue

Does GetHuman work with Cricket Communications?

GetHuman does not work with Cricket Communications's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Cricket Communications at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Cricket Communications's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Cricket Communications at a Glance

Cricket Communications has no chat option
Cricket Communications has no customer email
Cricket Communications has 1 help forum
Cricket Communications has no twitter handle
Cricket Communications has no facebook page
Contact information overview

Answered on this page:

What are the available data plans with Cricket Communications?
Solutions to common issues

Contacting Other Companies

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!