I cannot make a long distance call from my cricket mobile phone even though I just went...

GetHuman1635541's customer service issue with Cricket Communications from November 2018

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The issue in GetHuman1635541's own words
I cannot make a long distance call from my cricket mobile phone even though I just went in today and paid for that service. I cannot connect to the operator nor ANY directory assistance agent. **I am really upset about this because my call is somewhat urgent. Customer service voice recording offers no options that suit my purpose. **I have no idea why my calls are so restricted even when I paid for a maximum of everything. **Thanks you for your attention on this matter
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Cricket Communications

Customer service issue
Reported by GetHuman1635541
Nov 27th, 2018 - 9 mons ago
I have an issue with Cricket Communications too
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Seen by 3 customers so far
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Timeline
GetHuman1635541 started working on this issue
Nov 27th, 2018 7:11am