I ordered a phone off the website to upgrade line ***-***-****. The box was in UPS car...

GetHuman1461930's customer service issue with Cricket Communications from November 2018

75 similar
0 following
Help with my Cricket Communications issue
First: share to improve GetHuman1461930's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1461930's next move: try calling Cricket Communications again.
The best way to get your problem resolved is to tap the button below to start calling Cricket Communications. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1461930 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman1461930's own words
I ordered a phone off the website to upgrade line ***-***-****. The box was in UPS care for delivery. My husband went to pick up the package from the hub on Vero Rd. He relized the phone was not in the box the instructions for activation was all thede was. I would like to have that phone blocked and have another phone sent to the same address. Cricket has given me the run around saying there was nothing they could do. Warranty department rep said I needed a physical phone in order to have it replacw. Customercare said I never activated the phone so their department could not help. I just need the pbone shipped to me again. Please block the stolen phone and issue me a new one.
GetHuman1461930 did not yet indicate what Cricket Communications should do to make this right.
I have an issue with Cricket Communications too
How GetHuman1461930 fixed the problem
We are waiting for GetHuman1461930 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Cricket Communications's attention and get better help faster. Tap below to get started.
Having Cricket Communications issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Cricket Communications email you?
This email address isn't valid
Follow this issue
See how GetHuman1461930 fixes it.
This email address isn't valid

Cricket Communications

Customer service issue
Reported by GetHuman1461930
Nov 1st, 2018 - a mon ago
I have an issue with Cricket Communications too
Not resolved
Seen by 2 customers so far
Similar issue to 75 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1461930 started working on this issue
Nov 1st 3:46am