I was sold a defective phone. Issued replacement phone. Cricket did not unlock the phon...

GetHuman-matrane's customer service issue with Cricket Communications from July 2018

Help with my Cricket Communications issue
The issue in GetHuman-matrane's own words
I was sold a defective phone. Issued replacement phone. Cricket did not unlock the phone. I was told the service had been terminated. Monthly service payment was current. Phone was turned off by cricket because insurance issue, which was later canceled because of error with cricket. I have a phone that goes straight to voice mail. cricket refuse to port it because of their lack of concern when all of this could have been resolved by simply replacing the defective phone.
GetHuman-matrane did not yet indicate what Cricket Communications should do to make this right.
I have an issue with Cricket Communications too
How GetHuman-matrane fixed the problem
We are waiting for GetHuman-matrane to fix the problem and share the solution with the rest of us customers.
Please help with my Cricket Communications issue
Do you have a customer issue as well?
We can help you get Cricket Communications's attention and get better help faster. Tap below to get started.
Having Cricket Communications issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Cricket Communications

Customer service issue
Reported by GetHuman-matrane
Jul 31st, 2018 - 9 mons ago
I have an issue with Cricket Communications too
Fixed
Seen by 5 customers so far
Similar issue to 24 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-matrane started working on this issue
Jul 31st, 2018 4:59pm
GetHuman-matrane indicated the issue is not fixed yet.
Jul 31st, 2018 4:59pm