There is a account under a different name using my email address I think my information...

GetHuman-bgallard's Report Credit Mistake issue with Creditkarma.com from November 2019

Help with my Creditkarma.com issue
The issue in GetHuman-bgallard's own words
There is a account under a different name using my email address I think my information might be at risk I tried contacting Equifax but couldn't verify the information on file. I might have to dispute my information being used his do I proceed and who do I contact next?

GetHuman-bgallard did not yet indicate what Creditkarma.com should do to make this right.

How GetHuman-bgallard fixed the problem
Contact credit karma through the email you used or let them know you don't have access to that email address. I was helped by a support member who verified my account and corrected my information on file. Thanks again for their time and help I hope this helped anyone with a similar account issue on their website.
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How Do I Cancel My Credit Karma Account?How Do I Report a Mistake with My Credit Report to Credit Karma?How Do I Setup Service with Creditkarma?How do I recover my Credit Karma account?
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Creditkarma.com

Report Credit Mistake issue
Reported by GetHuman-bgallard
Nov 5th, 2019 - a year ago
Fixed
GetHuman-bgallard shared how to fix
Seen by 8 customers so far
Similar issue to 11303 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Email address on account

Timeline

GetHuman-bgallard started working on this issue
Nov 5th, 2019 12:53am
GetHuman-bgallard indicated the issue is not fixed yet.
Nov 5th, 2019 5:17am
GetHuman-bgallard confirmed the issue is fixed. Hooray!
Nov 6th, 2019 3:07am