Hi, **Yesterday, I received an email from credit karma, notifying me that my account ha...

GetHuman-jobeto's customer service issue with Creditkarma.com from October 2019

Help with my Creditkarma.com issue
First: share to improve GetHuman-jobeto's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jobeto may need:
Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Email address on account
The issue in GetHuman-jobeto's own words
Hi, **Yesterday, I received an email from credit karma, notifying me that my account has been accessed from another computer. Obviously, I was not the one. So I immediately changed my password. However, I wanted to find out the details of this unauthorized access. So I emailed credit karma to provide me with further details, I wanted to know the city and location from where this unauthorized access took place. A credit Karma support rep sent me a response saying that he can not help and would not provide any further details. This email left me dumbfounded. As a credit karma user, I think I have the right to know the full details of what happened if my account was accessed without my permission. **I will appreciate if there is anything you can do to help me resolve this issue.

GetHuman-jobeto did not yet indicate what Creditkarma.com should do to make this right.

How GetHuman-jobeto fixed the problem

We are waiting for GetHuman-jobeto to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Creditkarma.com customer problems.
How Do I Cancel My Credit Karma Account?How Do I Report a Mistake with My Credit Report to Credit Karma?How Do I Setup Service with Creditkarma?How do I recover my Credit Karma account?
Do you have a customer issue as well?
We can help you get Creditkarma.com's attention and get better help faster. Tap below to get started.
Having Creditkarma.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Creditkarma.com

Customer service issue
Reported by GetHuman-jobeto
Oct 17th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 9776 others
0 customers following this

Timeline

GetHuman-jobeto started working on this issue
Oct 17th, 2019 7:09pm
GetHuman-jobeto indicated the issue is not fixed yet.
Oct 17th, 2019 11:50pm
GetHuman-jobeto indicated the issue is not fixed yet.
Oct 18th, 2019 7:47pm