On my report for the past * months on the Equifax side it shows * mortgages! I only hav...

GetHuman3782991's Report Credit Mistake issue with Creditkarma.com from October 2019

Help with my Creditkarma.com issue
The issue in GetHuman3782991's own words
On my report for the past * months on the Equifax side it shows * mortgages! I only have one it shows one for each of these companies *Ocwen Mortgage & *PHH Mortgage Services *These two companies merged and PHH Mortgage now services the loan Ocwen is the parent company is my understanding. On the Transunion side it is shown correctly on the Equifax side it shows the loan twice for a total of $***k which is more than double what it should be.**I have already talked with both PHH and Equifax. So I believe the problem must be on your end. Somehow you are not picking up the change in mortgage companies and not reflecting correct dollar amounts paid on the Equifax side.

GetHuman3782991 did not yet indicate what Creditkarma.com should do to make this right.

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Creditkarma.com

Report Credit Mistake issue
Reported by GetHuman3782991
Oct 17th, 2019 - a year ago
Fixed
GetHuman3782991 shared how to fix
Seen by 9 customers so far
Similar issue to 9753 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Email address on account

Timeline

GetHuman3782991 started working on this issue
Oct 17th, 2019 4:34pm
GetHuman3782991 confirmed the issue is fixed. Hooray!
Oct 18th, 2019 4:45pm

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