I made a purchase and had a credit card offer from the store. When checking my credit s...

GetHuman-noespano's customer service issue with Creditkarma.com from October 2019

Help with my Creditkarma.com issue
The issue in GetHuman-noespano's own words
I made a purchase and had a credit card offer from the store. When checking my credit score they use Equfax and my score is frozen. I have been attempting to contact Equifax for two hours by internet as well as phone without success. The promo from the store would save me $*** and I will loose that money if I cannot get Equfax to lift the freeze on my score.

GetHuman-noespano did not yet indicate what Creditkarma.com should do to make this right.

How GetHuman-noespano fixed the problem
I honestly spent hours attempting to contact Equifax before speaking to a real person. I then returned to the store to claim my rewards of a hundred plus dollars, but because of an earlier attempt that failed because of a locked credit, the credit card company advised I would be notified by mail within ** days. Obviously my opportunity for cash back was gone. Equifax is the worst company I have ever tried to do business with, I have withdrawn my participation in Credit Karma because of Equifax
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How Do I Cancel My Credit Karma Account?How Do I Report a Mistake with My Credit Report to Credit Karma?How Do I Setup Service with Creditkarma?How do I recover my Credit Karma account?
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Creditkarma.com

Customer service issue
Reported by GetHuman-noespano
Oct 15th, 2019 - 2 years ago
Fixed
GetHuman-noespano shared how to fix
Seen by 6 customers so far
Similar issue to 9562 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Email address on account

Timeline

GetHuman-noespano started working on this issue
Oct 15th, 2019 4:42pm
GetHuman-noespano confirmed the issue is fixed. Hooray!
Oct 16th, 2019 12:10am