I am trying to change my email address for a previous one and your website will not let...

GetHuman2233209's customer service issue with Creditkarma.com from February 2019

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Creditkarma.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2233209 will need to dig through the advice provided by Creditkarma.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2233209 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Creditkarma.com has better answers for you: Creditkarma.com Help Center
Before contacting them, items GetHuman2233209 may need:
Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Email address on account
The issue in GetHuman2233209's own words
I am trying to change my email address for a previous one and your website will not let me and when it does take the info it just starts to load the page and never stops even after * mins it just kept loading. But I received an email from you that my account and new email was set up but still can't access it? Just wanted to know how to fix it just wanted get access my credit score to see what it was .Thank you for any help you can give me as what to do*PS your website is not very user friendly needs help!
GetHuman2233209 did not yet indicate what Creditkarma.com should do to make this right.
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Creditkarma.com

Customer service issue
Reported by GetHuman2233209
Feb 18th, 2019 - 8 mons ago
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Seen by 1 customer so far
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Timeline
GetHuman2233209 started working on this issue
Feb 18th 4:04pm