I need to change cell phone number*Initial sign up made me enter a number but I didn't...

GetHuman2223345's customer service issue with Creditkarma.com from February 2019

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The issue in GetHuman2223345's own words
I need to change cell phone number*Initial sign up made me enter a number but I didn't have a cell phone so I entered my landline number.*Had to do recovery on computer and now you say you do not recognize my device. You send verification code but I cannot get it from a landline. I now have a cell phone. Number is (***) ***-****.*Please enter this information and send verification to this number instead of sending it to (***) ***-****.*Terry Merritts **** South **nd Street*Altoona PA ******ssn ***-xx-****.*Filed taxes with you last year and can confirm any additional information you may need .*HELP please
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Creditkarma.com

Customer service issue
Reported by GetHuman2223345
Feb 16th, 2019 - 8 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman2223345 started working on this issue
Feb 16th 7:26pm