Credit Karma uploaded a state tax return without my permission. It contain test data, a...

GetHuman-inclave's customer service issue with Creditkarma.com from February 2019

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The issue in GetHuman-inclave's own words
Check if CK State tax would correctly work through available tax credits, and also run test numbers for future reference on a disability item I hadn't seen before. ... Credit Karma uploaded a state tax return without my permission. It contain test data, and it also failed to consider an entire section of state tax credits which apply to me. (personal details removed) .... The help desk response was basically "sorry, we're busy, so you are screwed".
They appear to have filed a state return without my permission!!!!!
CK needs to IMMEDIATELY withdraw the unauthorized state return. If they can't (because they DGAF or any other reason) they must pay me time, attorney's fees, and lost credits related to untangling the resulting mess.
Already tried their online help. It basically said "Oh, we're busy and there's no way to contact us directly. Just sit and stew, and we'll get around to it when we feel like it. We might resolve your issue, but basically you can just FOAD"
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Creditkarma.com

Credit Karma Tax, State
Customer service issue
Reported by GetHuman-inclave
Feb 12th, 2019 - 4 years ago
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GetHuman-inclave started working on this issue
Feb 12th, 2019 8:09pm

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