I opened a vintage king credit card account personally in store. It’s financed through...

GetHuman-mixedbyw's customer service issue with Creditkarma.com from September 2018

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The issue in GetHuman-mixedbyw's own words
I opened a vintage king credit card account personally in store. It’s financed through synchrony bank. They told me my card would arrive in *-**days. It never did, so I called synchrony bank and they said I should of got it by then, they failed to tell me that they were going to close my account and just send me a new card which they did, which now shows up as a negative mark and it made my credit score drop by nearly ** points. This isn’t my fault since I never got the first card. Can you guys please help remove this stain on my credit report?**Sincerely William
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Customer service issue
Reported by GetHuman-mixedbyw
Sep 18th, 2018 - 6 mons ago
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GetHuman-mixedbyw started working on this issue
Sep 18th, 2018 9:07pm