Credit score dropped for no reason.

GetHuman-matbrd's customer service issue with from July 2018

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The issue in GetHuman-matbrd's own words
The problem: Credit score dropped for no reason.
GetHuman-matbrd did not yet indicate what should do to make this right.
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Customer service issue
Reported by GetHuman-matbrd
Jul 1st, 2018 - a yr ago
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Seen by 23 customers so far
Similar issue to 481 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Email address on account
GetHuman-matbrd started working on this issue
Jul 1st, 2018 4:39am
GetHuman-matbrd indicated the issue is not fixed yet.
Jul 1st, 2018 4:39am