Today, Wednesday May * ****, I applied for and was approved a *nd checking*savings acco...

GetHuman-ladyjaye's customer service issue with Creditkarma.com from May 2018

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The issue in GetHuman-ladyjaye's own words
Today, Wednesday May * ****, I applied for and was approved a *nd checking*savings account with my credit union. Within an hour of opening the account, my TU score went down ** points! There were*are no other "changes" on my report. Iknewthere would be a "hit" to my score, but this is not right. Even a rep at my credit union expressed surprise and said the @hit" should not exceeded ** points (if that much!). I then called Trans Union (TU)and they referred me to you-Credit Karma. Can you please fix this issue? I've been working very hard to bring my score up and to be hit with a ** point decrease for opening a savings account is absurd. Please help,
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Creditkarma.com

Customer service issue
Reported by GetHuman-ladyjaye
May 8th, 2018 - a yr ago
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Timeline
GetHuman-ladyjaye started working on this issue
May 8th, 2018 10:25pm
GetHuman-ladyjaye shared this issue with others over email
May 8th, 2018 10:25pm