Credit one bank charged me a $ **.** late fee for being one day late on a payment.We ar...

GetHuman6569012's Dispute a Charge issue with Credit One Bank from September 2021

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Before contacting them, items GetHuman6569012 may need:
16 digit card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman6569012's own words
Credit one bank charged me a $ **.** late fee for being one day late on a payment.We are dealing with Covid in the household and I want that payment waived

GetHuman6569012 did not yet indicate what Credit One Bank should do to make this right.

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Credit One Bank

Dispute a Charge issue
Reported by GetHuman6569012
Sep 7th, 2021 - 5 months ago
Not resolved
Seen by 25 customers so far
Similar issue to 2202 others
0 customers following this

Timeline

GetHuman6569012 started working on this issue
Sep 7th, 2021 5:43pm
GetHuman6569012 indicated the issue is not fixed yet.
Sep 7th, 2021 9:51pm
GetHuman6569012 indicated the issue is not fixed yet.
Sep 8th, 2021 12:35pm
GetHuman6569012 indicated the issue is not fixed yet.
Sep 10th, 2021 6:24pm
GetHuman6569012 indicated the issue is not fixed yet.
Sep 10th, 2021 6:30pm
GetHuman6569012 indicated the issue is not fixed yet.
Sep 10th, 2021 6:36pm
GetHuman6569012 indicated the issue is not fixed yet.
Sep 10th, 2021 6:37pm
GetHuman6569012 indicated the issue is not fixed yet.
Sep 10th, 2021 6:44pm
GetHuman6569012 indicated the issue is not fixed yet.
Sep 11th, 2021 9:04pm
GetHuman6569012 indicated the issue is not fixed yet.
Sep 11th, 2021 9:05pm
GetHuman6569012 indicated the issue is not fixed yet.
Sep 11th, 2021 9:06pm
GetHuman6569012 indicated the issue is not fixed yet.
Sep 11th, 2021 9:07pm