During the pandemic, I was out of work and missed payments on my cards ending in **** a...

GetHuman-davronja's customer service issue with Credit One Bank from August 2021

Help with my Credit One Bank issue
The issue in GetHuman-davronja's own words
During the pandemic, I was out of work and missed payments on my cards ending in **** and ****. I have caught up on my payments and paid on time since. I am trying to purchase a home now and the late payments have brought my credit score down, I was wondering can I be forgiven for the late payments and have them removed from my credit report. I appreciate you reading this email and hope you can notify me of your decision at *****@***.com.

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Credit One Bank

Customer service issue
Reported by GetHuman-davronja
Aug 31st, 2021 - 3 months ago
Fixed
Seen by 9 customers so far
Similar issue to 2168 others
0 customers following this
Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday

Timeline

GetHuman-davronja started working on this issue
Aug 31st 4:14pm
GetHuman-davronja confirmed the issue is fixed. Hooray!
Sep 1st 9:42am