I was in the hospital with Covid ** .I missed a payment my daughter talked too one of t...

GetHuman6217797's customer service issue with Credit One Bank from June 2021

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The issue in GetHuman6217797's own words
I was in the hospital with Covid ** .I missed a payment my daughter talked too one of the customer service representative and informed them about me being in the hospital they still reported my payment as being late .I always pay on time and now my credit took a hit because of that.I would appreciate a answer.

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Credit One Bank

Customer service issue
Reported by GetHuman6217797
Jun 18th, 2021 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1934 others
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GetHuman6217797 started working on this issue
Jun 18th 3:35pm

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