I received a new Credit One credit card. I never activated it but they sent me a...

GetHuman-ethamlet's customer service issue with Credit One Bank from January 2021

Help with my Credit One Bank issue
The issue in GetHuman-ethamlet's own words
I received a new Credit One credit card. I never activated it but they sent me a $**.** bill. Do I have to pay this? I want this account closed.
I never activated the new card. I shouldn't be charged.
Cancel the card I have not activated and reverse the $**.** fee. I do not want this to reflect poorly on my credit account.
On a previous card, I never missed a payment and always paid early.
I've tried calling regarding this issue. I cannot get to talk to an agent.
How GetHuman-ethamlet fixed the problem
I was able to contact Credit One with the number provided and resolved the issue. My account was closed and fees and a late fee was reversed.
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Credit One Bank

Credit One Credit Card
Customer service issue
Reported by GetHuman-ethamlet
Jan 29th, 2021 - a year ago
Fixed
GetHuman-ethamlet shared how to fix
Seen by 20 customers so far
Similar issue to 2649 others
0 customers following this
Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday

Timeline

GetHuman-ethamlet started working on this issue
Jan 29th, 2021 8:49pm
GetHuman-ethamlet confirmed the issue is fixed. Hooray!
Jan 30th, 2021 9:55pm

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