Credit one app on my iPhone and website on my laptop is not recognizing my user name a...

GetHuman-jdluv's Account Access issue with Credit One Bank from October 2020

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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-jdluv's own words
Credit one app on my iPhone and website on my laptop is not recognizing my user name and password. Called about * times in the last * days and no one can help fix the issue I followed the prompts and changed my username and password several times even with temporary password from you guys it still won’t work. I’ve even deleted the app a couple times stil nothing all I get is "incorrect username or password “ ! Need help pleasei can be reached via phone **********

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Credit One Bank

Account Access issue
Reported by GetHuman-jdluv
Oct 27th, 2020 - 4 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 2561 others
0 customers following this
Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday

Timeline

GetHuman-jdluv started working on this issue
Oct 27th, 2020 5:56am
GetHuman-jdluv indicated the issue is not fixed yet.
Oct 29th, 2020 12:25pm
GetHuman-jdluv indicated the issue is not fixed yet.
Oct 29th, 2020 2:39pm
GetHuman-jdluv indicated the issue is not fixed yet.
Oct 29th, 2020 3:10pm
GetHuman-jdluv indicated the issue is not fixed yet.
Oct 29th, 2020 3:11pm

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