My name is Jewel Pancoast. I applied for your card * times. I have a fraud alert on m...

GetHuman5096754's customer service issue with Credit One Bank from July 2020

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The issue in GetHuman5096754's own words
My name is Jewel Pancoast. I applied for your card * times. I have a fraud alert on my Credit. NOT ONCE did anyone call me or even send a Letter that I needed to call in to confirm my Fraud alerts. I MANAGE a Finance Company for ** years but I sure got a Letter stating I was denied because you couldn't confirm my Identity! Now Im stuck with * hard Inquiries with not even a peep from you. I would re Evaluate your Underwriting Dept. Now you flood my Experian and emails with Pre Approved offers no thanks NO ONE CALLED OR SENT LETTER EXCEPT DENIAL LETTER. Now you want a new inquiry again no thanks unless you do a soft pull and frankly I dont want your card. Your Underwriting and Fraud protection *****. Remove me from your list

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Credit One Bank

Customer service issue
Reported by GetHuman5096754
Jul 24th, 2020 - 9 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 3064 others
0 customers following this

Timeline

GetHuman5096754 started working on this issue
Jul 24th, 2020 11:40am