Can't add Credit One Bank to Quicken's online access

GetHuman5079264's customer service issue with Credit One Bank from July 2020

Help with my Credit One Bank issue
First: share to improve GetHuman5079264's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5079264 may need:
16 digit card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
The issue in GetHuman5079264's own words
Add Credit One to Quicken's online access. ... I can't add Credit One Bank to Quicken's online access -- I get a message "FI*Blocked" and error ***, which means "financial institution blocked". There are banks that don't allow Quicken's access, but Credit One is in Quicken's list of supported banks.
Credit One is in the list of Quicken's business partners.
Either remove the block, or let me know they are no longer doing business with Quicken.
New to Credit One* user of Quicken for decades.
Called a separate phone number for technical issues, but what you get is the same list of "press * for whatever" that you get at their main number, and none take you to a human. (Full disclosure: I didn't try them all, but I tried a few.)
How GetHuman5079264 fixed the problem

We are waiting for GetHuman5079264 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Credit One Bank's attention and get better help faster. Tap below to get started.
Having Credit One Bank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Credit One Bank

Quicken online access
Customer service issue
Reported by GetHuman5079264
Jul 18th, 2020 - 2 years ago
Not resolved
Seen by 216 customers so far
Similar issue to 3082 others
0 customers following this

Timeline

GetHuman5079264 started working on this issue
Jul 18th, 2020 9:40pm
GetHuman5079264 indicated the issue is not fixed yet.
Jul 19th, 2020 3:57am