My card has been locked because of suspicious activity. I have available credit but whe...

GetHuman-ammjsm's customer service issue with Credit One Bank from April 2020

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The issue in GetHuman-ammjsm's own words
My card has been locked because of suspicious activity. I have available credit but when I try to use my card, it is declined. I have tried calling and txting them everyday for over a week. But, after being on hold for a few minutes, I get a message about high call volumes and am asked to call at a later time and then their phone system hangs up on we. I will try to call everyday, several times a day and the same thing keeps happening. I just want to speak with someone to let them know that the charges ARE NOT FRAUD, I DID MAKE THE PURCHASES.

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Credit One Bank

Customer service issue
Reported by GetHuman-ammjsm
Apr 13th, 2020 - 7 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 2609 others
0 customers following this

Timeline

GetHuman-ammjsm started working on this issue
Apr 13th 5:55am

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