I am a Credit One cardholder. About a month ago I tried to make an online purchase howe...
GetHuman-kroamer's customer service issue with Credit One Bank from April 2020
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The issue in GetHuman-kroamer's own words
I am a Credit One cardholder. About a month ago I tried to make an online purchase however it was denied. I received a text that said, "do the suspicious activity call customer service ASAP." The following morning I tried to call? It said due to the coronavirus all of our offices are temporarily closed.*I have since tried over a month.*Now it says, "due to the Coronavirus is it unusual long waiting time please call again and it hangs up.*I NEED MY CARD IN WORKING ORDER. If you notice I spend quite a bit of money and I pay them off very rapidly. *please please please take the temporary hold on my card so I can use it again.*Cardholder name,*Kenneth A Gendron****** **** **** *****Exp date *****. *if you have any questions you can email me at******@***.com*Or******@***.com*Or call or text me at.*(***) ***-*****Thank you very much have a good weekend*Ken Gendron
GetHuman-kroamer did not yet indicate what Credit One Bank should do to make this right.
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How GetHuman-kroamer fixed the problem
I would like to get the temporary hold taken off my credit card. My name is Kenneth Gendron. The card number is **** *****Last four digits are ****. If you speak to someone I was just like the whole taken off of the card
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