I am a Credit One cardholder. About a month ago I tried to make an online purchase howe...

GetHuman-kroamer's customer service issue with Credit One Bank from April 2020

Help with my Credit One Bank issue
The issue in GetHuman-kroamer's own words
I am a Credit One cardholder. About a month ago I tried to make an online purchase however it was denied. I received a text that said, "do the suspicious activity call customer service ASAP." The following morning I tried to call? It said due to the coronavirus all of our offices are temporarily closed.*I have since tried over a month.*Now it says, "due to the Coronavirus is it unusual long waiting time please call again and it hangs up.*I NEED MY CARD IN WORKING ORDER. If you notice I spend quite a bit of money and I pay them off very rapidly. *please please please take the temporary hold on my card so I can use it again.*Cardholder name,*Kenneth A Gendron****** **** **** *****Exp date *****. *if you have any questions you can email me at******@***.com*Or******@***.com*Or call or text me at.*(***) ***-*****Thank you very much have a good weekend*Ken Gendron

GetHuman-kroamer did not yet indicate what Credit One Bank should do to make this right.

How GetHuman-kroamer fixed the problem
I would like to get the temporary hold taken off my credit card. My name is Kenneth Gendron. The card number is **** *****Last four digits are ****. If you speak to someone I was just like the whole taken off of the card
Do you have a customer issue as well?
We can help you get Credit One Bank's attention and get better help faster. Tap below to get started.
Having Credit One Bank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Credit One Bank

Customer service issue
Reported by GetHuman-kroamer
Apr 11th, 2020 - 7 months ago
Not resolved
GetHuman-kroamer shared how to fix
Seen by 16 customers so far
Similar issue to 2552 others
0 customers following this
Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday

Timeline

GetHuman-kroamer started working on this issue
Apr 11th 3:09am
GetHuman-kroamer indicated the issue is not fixed yet.
Apr 13th 12:56pm
GetHuman-kroamer indicated the issue is not fixed yet.
Apr 13th 12:59pm
GetHuman-kroamer confirmed the issue is fixed. Hooray!
Apr 13th 1:00pm
GetHuman-kroamer indicated the issue is not fixed yet.
Apr 13th 1:02pm
GetHuman-kroamer indicated the issue is not fixed yet.
Apr 13th 1:03pm