credit one card got canceled because I used a debit card that did not have my name as a...

GetHuman3735514's customer service issue with Credit One Bank from October 2019

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16 digit card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
The issue in GetHuman3735514's own words
credit one card got canceled because I used a debit card that did not have my name as account holder to make a payment. I however did not know I could not use another card to give payments. ive called to try and get my card opened again or at least be able to log onto the app to give payments but they say I am not able to. I am not comfortable giving payments through a phone call or the mail.

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Credit One Bank

Customer service issue
Reported by GetHuman3735514
Oct 9th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 5807 others
0 customers following this

Timeline

GetHuman3735514 started working on this issue
Oct 9th, 2019 10:34pm
GetHuman3735514 indicated the issue is not fixed yet.
Oct 10th, 2019 11:34pm

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