I got an email stating possible fraudulent activity on my card , but it was actually me...

GetHuman-domber_'s customer service issue with Credit One Bank from June 2019

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The issue in GetHuman-domber_'s own words
I got an email stating possible fraudulent activity on my card , but it was actually me trying to purchase some thing online.... I am in South africa on vacation and am obviously not able to call you. And i cannot log onto the credit one app.... please advise and if possible do not block my card

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Credit One Bank

Customer service issue
Reported by GetHuman-domber_
Jun 9th, 2019 - 2 years ago
I have an issue with Credit One Bank too
Fixed
Seen by 4 customers so far
Similar issue to 5050 others
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Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday

Timeline

GetHuman-domber_ started working on this issue
Jun 9th, 2019 2:44pm
GetHuman-domber_ confirmed the issue is fixed. Hooray!
Jun 12th, 2019 8:12am