GETHUMAN is a therapeutic engine to assist with frustration not solve problems

GetHuman-kayhigd's customer service issue with Credit One Bank from May 2019

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Help with my Credit One Bank issue
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16 digit card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
The issue in GetHuman-kayhigd's own words
get creditone to release me the money from fraud ... Non awarding of fraudulent monies owed me by Credit One. I will not speak to them again. The matter has been ongoing since February and to speak to a representative is always a painfully frustrating endeavor. The conversa-tions take three times as long and there is no resolution. I am closing my accounts and stop trying to accomplish the impossible. I would like to stop this GetHuman. That just adds another layer of frustation. It may be therapeutic to say online what one feels but this matter has escalat-ed to higher level and no robot can assist in this. PLEASE CLOSE THE CASE.
they do not believe me
I want them to listen to me and at least call me from the Disputes Department and tell me why this matter has not been resolved.
I pay back before the date and either pay off the account or pay above the minimal charge.
Written * letters spelling out in detail all the occurances, sent back the letters sent to me relating to this matter, cut and pasted the statements and pointed out that they are incorrect in not paying me back my money. My account is over limit because of this.
How GetHuman-kayhigd fixed the problem

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Credit One Bank

fraudulent swiped card
Customer service issue
Reported by GetHuman-kayhigd
May 18th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 4873 others
0 customers following this

Timeline

GetHuman-kayhigd started working on this issue
May 18th, 2019 4:26pm
GetHuman-kayhigd indicated the issue is not fixed yet.
May 21st, 2019 6:23pm
GetHuman-kayhigd indicated the issue is not fixed yet.
May 21st, 2019 6:30pm

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