I have been for over an hour trying to make a payment to my credit card through Express...
GetHuman-dandlpar's customer service issue with Credit One Bank from December 2018
Help with my Credit One Bank issue
Next: our robot will wait on hold for GetHuman-dandlpar to get a Credit One Bank rep on the line!
Always use the GetHuman Phone tocall Credit One Bank. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-dandlpar's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dandlpar may need:
16 digit card number, Name on the account, Last 4 of SSN, Billing Address, and Your birthday
The issue in GetHuman-dandlpar's own words
I have been for over an hour trying to make a payment to my credit card through Express payment and the normal payment processing which has completely screwed up my mobile app and I am unable to even read anything because it's in computer language which is a serious glitch on your side and there also is some documents I don't think I should be able to see in fact I seen a bank I have never seen before hooked into my account I will not be responsible for any charges during the glitch on your mobile app I am also worried to even call because of the mess that is on my account page there is no way I'm going to put my credit card payment through the credit One mobile app and I'm writing this email to you to tell you till your glitch is completely gone and I do not feel secure making a payment online or even through customer service because if the mobile app is going crazy customer service will be to. Thanks much Wilbert post
GetHuman-dandlpar did not yet indicate what Credit One Bank should do to make this right.
I have an issue with Credit One Bank too
How GetHuman-dandlpar fixed the problem
We are waiting for GetHuman-dandlpar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.