I am a skinny second from cancelling both my Visa and MC account. I received a text at...

GetHuman1707492's customer service issue with Credit One Bank from December 2018

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The issue in GetHuman1707492's own words
I am a skinny second from cancelling both my Visa and MC account. I received a text at *:** pm EST that I was past due on one of my accounts. I have spent the past THREE AND A HALF hours trying to contact you motherfuckers! Could not access the web site* could not access via phone -- to this moment I still cannot* the only phone contact is via a recording that says my phone * is not recognized. I did, after about two hours access the site online. My phone * was properly entered* Neither of my accounts were overdue, in fact there was * balance on each of them. **I wish to **** that I had a job where I was isolated from dealing with clients and their problems. Get your **** together because after the new year I WILL search for replacements for my credit card accounts. THIS IS NOT FUNNY!
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Credit One Bank

Customer service issue
Reported by GetHuman1707492
Dec 7th, 2018 - 6 mons ago
I have an issue with Credit One Bank too
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Seen by 6 customers so far
Similar issue to 2857 others
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Timeline
GetHuman1707492 started working on this issue
Dec 7th, 2018 5:05am