Received a Credit One Credit Card with a $*,*** credit limit. Since we have received th...

GetHuman-eliteqz's customer service issue with Credit One Bank from October 2018

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The issue in GetHuman-eliteqz's own words
Received a Credit One Credit Card with a $*,*** credit limit. Since we have received the card. Can’t use it at mall, Walmart, chain stores etc. We’ve called ** times to customer service, to no avail. They say they have fixed it, yet still can’t use it. This card is a joke. They won’t transfer to a supervisor. They have every excuse in the world as to why it was denied, i.e, suspicious activity, or the store is a high risk for fraud, or “oh we have lifted the hold” it will take **-** Min and still*Doesn’t work. They ran our credit and approved us, yet the card won’t work anywhere but a gas station. They can keep their card and the balance it has. We are reporting them to consumer affairs and BBB.

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Credit One Bank

Customer service issue
Reported by GetHuman-eliteqz
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 2129 others
0 customers following this
Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday


GetHuman-eliteqz started working on this issue
Oct 22nd, 2018 9:59pm

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