I have charges to my acct that I didn"t authorize.**In Sept Benefit Savings Group...

GetHuman1365125's customer service issue with Credit One Bank from October 2018

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I have charges to my acct that I didn"t authorize.**In Sept Benefit Savings Group * Dap Global Mktg* Doc Well*In Oct Doc Well* Slim Coach**I would like these charges to be reversed. *When I called in for my Cpap supplies, a person came on the phone saying that I was to receive a $*** gift reward. Little did I know that this was a scam. All I had to do was review the information that they were sending me. When I realized that I was scammmed I tried calling the back at the number they gave me ***-***-**** and cancelling the gift certificate and anything else that went with it.*I was told that I could cancel when I received the welcome letter. I received the welcome letter dated *******. I called to cancel - my confirmation number for cancelling is ******.*Also with the letter I received anothe letter for magazine subscriptions that I didn"t request. *I haven't received any magazines to date. I tried calling the number on the letterhead,and they said I couldn't cancel them until I received the magazines. I tried calling back to make shre they weren't charging my acct, and the number didn"t exist any more - ***-***-****.**Both phone numbers and companies are located at the same address.**My name is Helen Staber Card * last * digits ****. My SS* last * digits ****.* Dap Global
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Credit One Bank

Customer service issue
Reported by GetHuman1365125
Oct 18th, 2018 - a mon ago
I have an issue with Credit One Bank too
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Seen by 3 customers so far
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Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman1365125 started working on this issue
Oct 18th 6:00pm
GetHuman1365125 confirmed the issue is fixed. Hooray!
Oct 19th 6:06pm