My account is suspend because they said my payment didn’t work. I paid one day and then...

GetHuman985094's customer service issue with Credit One Bank from August 2018

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The issue in GetHuman985094's own words
My account is suspend because they said my payment didn’t work. I paid one day and then I noticed it didn’t show up saying I paid. So I paid again and then a couple days later both the payments tried to go through and there wasn’t enough money in my bank for both payments to go through so they suspend my account. I have the money in my bank so I just want to pay my bill. When I talked to the lady on the phone I could not understand her at all. Thanks hope we can take care of this.
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Credit One Bank

Customer service issue
Reported by GetHuman985094
Aug 13th, 2018 - 7 mons ago
I have an issue with Credit One Bank too
Fixed
Seen by 18 customers so far
Similar issue to 1358 others
0 customers following this
Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday
Timeline
GetHuman985094 started working on this issue
Aug 13th, 2018 1:48pm
GetHuman985094 indicated the issue is not fixed yet.
Aug 13th, 2018 3:05pm
GetHuman985094 indicated the issue is not fixed yet.
Aug 14th, 2018 2:40pm
GetHuman985094 indicated the issue is not fixed yet.
Aug 14th, 2018 2:47pm
GetHuman985094 indicated the issue is not fixed yet.
Aug 14th, 2018 3:17pm