look my bank account and cards were hacked i had key bank and someone hacked all me in...

GetHuman-joeracer's customer service issue with Credit One Bank from July 2018

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The issue in GetHuman-joeracer's own words
look my bank account and cards were hacked i had key bank and someone hacked all me information i told an employee months ago about the issue i assumed you would investigate see it had occured and like capital one did closed the account at no cost to myself again i will not pay for something i didnt have the opportunity in using and to have this is outrageous just for info on my bank it was key bank systems it was told to me that some ** yr od woman from bedford texas apparently deposited **** dollars into my account then withdraw it leaving me with overdraft charges from not only discover but my other cards as well and for some reason only capital one has stood up to the fraud protection if the bank erased all cost on the account investigate so you can see im telling you the truth thank you

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Credit One Bank

Customer service issue
Reported by GetHuman-joeracer
Jul 12th, 2018 - 2 years ago
Fixed
Seen by 2 customers so far
Similar issue to 1012 others
0 customers following this
Items needed
16 digit card number
Name on the account
Last 4 of SSN
Billing Address
Your birthday

Timeline

GetHuman-joeracer started working on this issue
Jul 12th, 2018 7:10am
GetHuman-joeracer confirmed the issue is fixed. Hooray!
Jul 13th, 2018 8:11am